2019–2020 ANNUAL REPORT

Accueil
Mot du président
Le conseil d'administration
Renaissance en chiffres
Mission sociale
Centres d'aide à l'emploi
Chiffres du réemploi
Partenaires
Liens utiles

A message from the President and CEO

On the way to the next quarter century

Since its beginning, Renaissance has been at the forefront of the social economy in Québec through its programs, activities, and the values that guide it.

A promising future awaits us, especially given the year we have just lived! Not only did we reach the goals we set for 2019–2020, we surpassed them! We are proud to say that this growth is represented in all three aspects of our mission.

Over the past 25 years, more than 5,000 people have been helped by our social mission. This year, our Employment Resource Centres and Job Training Programs helped 1,726 people integrate into the workforce.

Our environmental mission is becoming more accepted and recognized by the community. It even surpassed its previous record by diverting close to 39 million pounds of goods from landfill sites. Our network of donation collection points has spread even further with two new donation centres opening in Brossard on the South Shore of Montreal.

For its part, our economic mission registered results that also surpassed our expectations, despite the exceptional year-end circumstances. The arrival of two new boutiques in Saint-Lambert and Outremont contributed to establish our position as leader in the second-hand market in the Greater Montreal Area. We also responded to the success of the Pie-IX and Masson stores by enlarging their surface areas, so that they could better serve their clientele. 

Finally, it goes without saying that the end of the year was profoundly disrupted by the COVID-19 crisis. This was one of the greatest obstacles we have ever had to surmount in the history of Renaissance. It forced us to begin the new fiscal year with a two-month suspension of our economic activities. Despite the storm, and thanks to the dynamism of our team, Renaissance is doing well. We have a solid base, which will allow us to be present during the anticipated recession that could see many people without jobs, and we will be there to help them reintegrate into the workforce.

The year ahead will be full of challenges and changes. For the first time, we will expand beyond the Greater Montreal Area and partner with the city of Sherbrooke. Renaissance’s new rebranded organizational image is an improved reflection of its history and exceptional place in the community. Our success will draw from the talent, the resilience and the adaptability of each one of us.

We take this opportunity to thank all our staff members who are so devoted to their work; our ever-present volunteers; our generous donors for adopting us; our collaborators and members of our Board of Directors for their involvement; and, finally, our clients for their ongoing confidence in us.

So, let’s roll up our sleeves, be proud of what we have accomplished, and work together for the next quarter century!

The Board of Directors and the
corporate vision of Renaissance

The board of directors is comprised of nine volunteer community members and the CEO who is present as a non-voting member. The board members have diverse and complementary skills. They manage the affairs of the organization and exercise the powers established by law.

  • Mr. Yvon Arseneault – President
  • Mrs. Janine Desrosiers-Choquette – Vice-President
  • Mr. Yves Provost – Secretary – Prévost Notaires
  • Mrs. Chantal Clouâtre – Treasurer – LSR GesDev
  • Mr. Daniel Binette – Director – BFL Canada
  • Mrs. Sheila Murphy – Director
  • Mr. Paul-André Lazure – Director – Stamina agence immobilière inc.
  • Mr. Louis Fortier – Director – i4B inc.
  • Mr. Pierre Legault – Director – Renaissance
  • Mr. Eric St-Arnaud – CEO – Ex-Officio

Because the organization has experienced such strong and rapid growth, the members of the board felt it was vital to elaborate a vision of the enterprise that will allow Renaissance to continue its expansion, while remaining focused on its purpose:

To become the leader of the social economy in Québec, by developing an innovative provincial network of partners generating job training programs and economic activities inspired by the values of solidarity and sustainable development.”

This past year, the Board met five times, not including the numerous special committee meetings during the temporary pandemic shutdown.

Renaissance in numbers

866 permanent employees

118 volunteers

15 thrift stores (friperies)

9 bookstores

24 donation centres

3 boutiques

1 liquidation centre

1 distribution centre

Testimonial

Lyes Bouagal – 50 years old
Housekeeping job training program

When Lyes arrived from Algeria, he needed to find a job and complete various administrative procedures. The Renaissance job training program was a wonderful opportunity for him! Since February 2020, he has been training as a housekeeping attendant and has been able to complete his legal formalities.  

“At Renaissance, I feel understood by others. They understand my problems outside of work! My counsellor, Melanie, helped me solve my immigration problems. They knew that I was a new arrival and that I would need that help. And I love working here! I help out with all kinds of tasks, not just housekeeping. It reinforces the sense of belonging to a team!”

Lyes is planning to complete his training and use his skills to start a cleaning business or go into plumbing. He has already begun to research what he will need to do to succeed!

“Here, there is a warmth that unites people. You find a second family. What I found here, I had never found anywhere else!”

The social mission

The job training
program successes

0 %
placement rate
0
participants were
placed this year
0
placements since
the beginning
0
found work
0
obtained a training certificate in a specialized trade
0
returned to school

Participants profile

0 %
are people excluded from the
job market because:
0 %
they have poor education
0 %
their education is not recognized
0 %
have self-esteem issues
0 %
have financial difficulties
0 %
have social and family
problems
0 %
are immigrants
0 %
are adapting to the
cultural code of their
new country
0 %
are women

Certification, an added value to the
job training programs

In partnership with the Commission Scolaire Marguerite-Bourgeoys (CSMB), 14 of the 16 Renaissance thrift stores as well as the distribution centre offer training certificates in a specialized trade for the positions of sorter-ticketer, janitorial assistant, cashier and warehouse handler. Participants can also participate in French training program and obtain a diploma.

This certification is especially advantageous for people who were educated outside Québec, as they can obtain a diploma that is recognized here when they are seeking to return to the job market or resume their studies.

0
sorter-ticketers
0
cashiers
3
janitorial assistants
1
warehouse handler

Renaissance’s Employment
Resource Centres

6

centres located in the following stores : St-Laurent, Henri-Bourassa, Portobello, St-Martin, Côte-des-Neiges et Galeries Normandie

7

employment counsellors

2 126

people helped since their opening

1 148

clients benefited from individual sessions

2 144

meetings in total

840

résumés created

604

placements in a company

47

returned to school

34

in integration companies

Testimonial

Sarah-Esther Belisle – 34 years old
Cashier job training program

Sarah-Esther began her job training session with a serious lack of self-confidence. She had to re-acquaint herself with the workplace environment and needed people to understand her challenges. 

“What really helped me was the fact that my supervisors noticed my achievements and highlighted my strong points. They told me I was indispensable, which restored my self-confidence. I have never felt so appreciated in a work environment!”

Today, Sarah-Esther works as a housekeeping aid at Novaid. She really likes creating connections with the people whose homes she cleans.

“When life is really difficult, one needs help. Renaissance was there for me. I would recommend the job training program to everyone!”

Giving someone a second chance
is the purpose of Renaissance

Over the years, Renaissance has learned to develop a unique and independent Québec model to help men and women integrate into the job market and regain the dignity of employment. The job training programs offered by Renaissance provide theoretical training, along with real work experience over a 26-week period for which participants are paid. Available training includes retail sales, housekeeping, stock handling, and bookkeeping.

By the end of 2019–2020, 5,737 peoples’ lives had been changed since the job training program began at Renaissance.

With support from Renaissance, and through their determination and willpower, participants can regain their autonomy and integrate into the job market.

The environmental mission

Re-use in numbers

We are happy to announce that we had 1,107,606 donors, which is an increase of more than 10 % compared to the previous year! THANK YOU for believing in us and in our mission. More than ever, Renaissance is establishing its place in the community, and we can do so much good with your donations.

0 pounds
17,584,057 kilos of clothing and other household goods diverted from landfill sites

that’s 17,584 tons! (78 times the Statue of Liberty  )

OUR DONATION DRIVE CAMPAIGNS

Every year, Renaissance hosts two major donation drive campaigns, in the spring and fall. We call on the generosity of the population in 26 cities and boroughs of the Greater Montreal area, which is invited to dispose responsibly of goods they no longer use by donating them to others who might need them.

0 pounds
pounds of recovered clothing and household goods

The economic mission

Renaissance is growing

To improve our customers’ shopping experience, we added a second floor to our thrift stores on Pie-IX Boulevard and Masson Street.

2030 Pie-IX Boulevard, Montreal
Reopened September 27, 2019
21,622 sq. ft.
50 employees
11 participants

3238 Masson Street, Montreal
Reopened January 28, 2020
20,523 sq. ft.
37 employees
12 participants

Two donation centres opened on the South Shore of Montreal.

1155, de Rome Boul., Brossard
Opened September 23, 2019

5625, Grande Allée Boul., Brossard
Opened September 23, 2019

Two boutiques opened theirs doors.

1455 Victoria Avenue, Saint-Lambert
Opened May 7, 2019
3,169 sq. ft.
4 employees

1085 Bernard Avenue, Outremont
Opened: February 10, 2020
3,318 sq. ft.
4 employees

A career at Renaissance:
It’s more than just a Job

For the 866 permanent employees, Renaissance is more than just a job; it’s a commitment! The organization is based first and foremost on people. Solidarity, Respect, Recognition, Loyalty, Leadership, and Innovation are the core values that all employees share and that have guided us over the past 25 years.

Our team is devoted, passionate, and determined to succeed by relying on one another’s strengths. 

As an employer, Renaissance takes care of the well-being and development of its employees. This year, new employee advantages were introduced:

  • A new system to evaluate salary scales that considers each person’s performance and individual contribution;
  • A new position of coordinator of store operations that could serve as a springboard to the positions of manager or assistant manager;
  • An Employee Assistance Program (EAP), which offers free and anonymous help to employees dealing with personal problems;
  • The “Employees’ Sale”: special days when Renaissance employees benefit from a 50% discount on the price of merchandise sold in the store.

francization course

French lessons for improved integration

Every one of our employees has their own unique story, their own skill set, and their own qualities. To help our non-francophone employees integrate into Québec society, and to offer the best customer service possible, Renaissance offers francization courses in the workplace. These courses are offered in partnership with C.I.M.O.I (Centre d’Intégration Multi-Services de l’Ouest de l’Île).

10 employees followed the 3 hours per week francization course.

Thank you to our precious partners!

Renaissance would like to thank all its partners and benefactors for their support, their commitment, and their confidence in us. They contribute to the success of the Renaissance mission, which helps hundreds of people every year.

Here is a non-exhaustive list of our partners

  • Accueil Bonneau
  • Action Nouvelle Vie
  • Aéroport Montréal-Trudeau
  • Alliance Carrière Travail (ACT)
  • ALPA
  • ARPE-Québec
  • Arrondissement d’Ahuntsic-Cartierville
  • Arrondissement d’Outremont
  • Arrondissement de Côte-des-Neiges–Notre-Dame-de-Grâce
  • Arrondissement de L’Île-Bizard–Sainte-Geneviève
  • Arrondissement de LaSalle
  • Arrondissement de Mercier–Hochelaga-Maisonneuve
  • Arrondissement de Montréal-Nord
  • Arrondissement de Pierrefonds-Roxboro
  • Arrondissement de Rivière-des-Prairies–Pointe-aux-Trembles
  • Arrondissement de Rosemont–La Petite-Patrie
  • Arrondissement de Saint-Laurent
  • Arrondissement de Saint-Léonard
  • Arrondissement de Verdun
  • Arrondissement de Villeray–Saint-Michel–Parc-Extension
  • Arrondissement du Plateau-Mont-Royal
  • Aux Sources du Bassin de Chambly
  • Banque Nationale du Canada
  • Banque Royale du Canada
  • BFL Canada
  • Bienvenue à L’immigrant
  • Boîte à Surprise
  • Boscoville
  • CACI
  • Caisse d’économie solidaire Desjardins
  • Caisse Desjardins du Centre-nord de Montréal
  • CAMO
  • CARI St-Laurent
  • Carrefour Familial L’Intermed (CFI)
  • Carrefour Interculturel de Laval
  • Carrefour jeunesse-emploi de l’Ouest-de-l’Île
  • Carrefour jeunesse-emploi Sud-ouest
  • Carrefour relance
  • Centre communautaire de Châteauguay
  • Centre d’action bénévole Soulanges
  • Centre de formation pour adultes Access de Brossard
  • Centre de loisirs communautaires Lajeunesse
  • Centre de réadaptation de l’Ouest de Montréal
  • Centre de réadaptation Lisette-Dupras
  • Centre de qualification professionnelle et d’entreprenariat de Laval
  • Centre François-Michelle
  • Centre Jeunesse Laval
  • Centre Pauline Julien
  • Centre SCAMA
  • Centre Yves Thériault
  • Cible retour à l’emploi
  • C.I.M.O.I
  • Chantier de l’économie sociale
  • Chez Doris
  • Church of St. Andrew and St. Paul
  • Circonscription de Laurier-Dorion
  • Circonscription de Papineau
  • Cité de Dorval
  • CJE Côte-des-Neiges
  • CLSC Pierrefonds
  • CODERR
  • Collectif des entreprises d’insertion du Québec
  • Commerce solidaire
  • Commission scolaire de Laval
  • Commission scolaire Marguerite-Bourgeoys
  • Complexe Desjardins
  • Complexe Partage
  • Comptoir familial des filles d’Isabelle
  • Conseil d’économie sociale de l’île de Montréal (CESIM)
  • Coopérative de soutien d’aide à domicile Laval
  • Courtier Immobilier Agréé & Associée—Mélanie Dubois
  • CRDI Gabrielle-Major
  • CREPC
  • CRDITED de Montréal
  • CRDITED CISSS Laval
  • CRDITED CIUSS Centre-sud-de-l’Île-de-Montréal
  • De Grandpré Chait s.e.n.c.r.l.
  • École Antoine Brossard
  • École aux adultes de VERDUN
  • École de la Lancée
  • École Face
  • École Irénée-Lussier
  • École John Grant High SchoolÉcole le Tournesol
  • École Lucien Pagé
  • École Louis-Joseph Papineau
  • École secondaire d’Anjou
  • École secondaire Cavelier-de-Lasalle
  • École secondaire Gérard-FilionEmploi-Québec
  • Emploi Québec
  • Entraide Verchères
  • Équation Groupe Conseil
  • Équipe Service St-Vincent-de-Paul
  • Équiterre
  • Festi-Goût
  • Frank & Oak
  • Fondation ARPAC
  • Fondation de la famille J.W. McConnell
  • Fondation du Dr Julien
  • Fondation J.A. DeSève
  • Fondation Lucie et André Chagnon
  • Goodwill Industries International
  • Grenier Lorraine
  • Grenier populaire
  • Groupe Coderr
  • Groupe Daoust/Forget
  • Groupe Information Travail
  • Groupe Trium
  • Interconnexion Laval
  • Habitat pour l’humanité
  • Investissement Québec
  • John Abbott College
  • La Croisée de Longueuil
  • La Foire du livre de l’Université McGill
  • La Ligue des Noirs du Québec
  • La Maisonnée
  • La Maison du Père
  • Le Centre de réadaptation de l’Ouest de Montréal
  • Le Chaînon
  • Les Amis de la Bibliothèque de Montréal
  • Les Bio Locaux
  • L’Élan collectif
  • Les Établissements verts Brundtland
  • Les Fées Marraines
  • Les Investigations J. Pesant
  • Livr’Avenir
  • Location d’outils Simplex
  • Manuvie-Acturus Realty
  • Ministère de l’Éducation et de l’Enseignement supérieur
  • Ministère de l’Immigration, de la Diversité et de l’Inclusion
  • Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques
  • Ministère du Travail, de l’Emploi et de la Solidarité sociale
  • Mire
  • Mission Bon Accueil
  • Moisson Montréal
  • Municipalité des Îles-de-la-Madeleine
  • Nettoyeur Tina
  • Novitek
  • Parrainage Civique Champlain
  • Paroisse la Visitation
  • Partage Saint-François-de-Sales
  • Pause Famille
  • Petites Mains
  • PME Montréal
  • Prévost Notaires
  • Procam Construction Inc.
  • Raymond Chabot Grant Thornton
  • Récupex
  • Recyc-dons
  • Recyc-Québec
  • Recyclo-Centre
  • Récupex Inc.
  • Regroupement des éco-quartiers
  • Réseau CFER
  • Réseau d’investissement social du Québec
  • Résidence Les Jardins Millen
  • Résidences Evo
  • Résidences McGill
  • SIMO
  • Résidences YMCA
  • Social Capital Partners
  • Sourire sans Fin
  • TechSoup Canada
  • Textil’Art
  • Travail sans frontières
  • Transport Canada
  • Ville de Beaconsfield
  • Ville de Blainville
  • Ville de Brossard
  • Ville de Dollard-des-Ormeaux
  • Ville de Laval
  • Ville de L’Île-Perrot
  • Ville de Longueuil
  • Ville de Montréal
  • Ville de Mont-Royal
  • Ville de Saint-Jean-sur-Richelieu
  • Ville de Sainte-Julie

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