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Renaissance is committed to protecting your confidential information online. Because we collect certain information from visitors to our website, we have prepared the following privacy policy to help you understand the terms governing our collection and use of that information. It lists the types of information collected, how it is used, and how to access and modify your information at any time.

GUIDING PRINCIPLES

Renaissance respects the privacy of individuals who visit our website and of those who send us e-mail or participate in online special activities or services. We have therefore written our privacy policy based on the following principles:

Renaissance abides by a strict "no spam" policy. Subscribers to our e-mail services or any other activity or service promoted on a Renaissance website (renaissancequebec.ca) will never receive any unsolicited e-mail from Renaissance.

Renaissance collects information online primarily to help its visitors enjoy a more relevant experience. We make every effort to avoid excessive or irrelevant data collection. Renaissance will make every reasonable physical, electronic or managerial effort to protect all information you provide (e.g. data will be stored in protected database on controlled-access servers).

Renaissance will not share the information you provide with anyone without your consent, but use it only to deliver the services you have requested. When we deliver such services, you will be informed of any disclosure of your information to any third party required in order to deliver the service requested, and we will request your consent for such disclosure.

INFORMATION COLLECTED

Non personally identifiable information: every time you visit the Renaissance website, we may collect certain data that cannot be used to identify you and that concern the method you use to access our site. This may include your browser type and version, your Internet service provider, your IP address, and the search engine (if any) you used to find the site. This information helps us identify any issues with our server, administer the website and compile general site statistics. Renaissance also collects certain details about your site visit. This allows us to determine which parts of our site are most heavily visited, so that we can better tailor our site to the needs and interests of our visitors.

In addition, such visit data may be used to adapt the information presented to you based on your previous use of the site and your interest in particular topics. Voluntarily supplied information: any information that you provide voluntarily (name, e-mail address, etc.) when registering for one of our e-mail services, requesting information, registering on our site, participating in a contest or using any other part of our website, is stored securely on our Web server and our internal systems. We may make use of this information to give you information you have requested about our company or our services, or to send you special notices.

Certain details requested on our site are flagged as « required » because you must enter this information in order to participate in the program or service in question. At any time you may choose to stop receiving communications (see procedure below). This information may also be used to personalize your experience on our site by delivering content that corresponds to your interests and location. Lastly, we may compile the information you provide (such as demographic information) to help us update our site. These data will not be disclosed to third parties, except as allowed under the « Disclosure of personal information » and « Cookies » sections of this policy.

Information from other sources: to help us better understand and cater to your interests, in the future Renaissance may receive information about you from other sources.

Renaissance will ask any supplier of such information to declare and guarantee that the information was collected and stored in compliance with laws pertaining to the protection of personal information. All such information, and all other personal information you have provided to us, will be stored by Renaissance in compliance with the standards set out in this privacy policy.

DISCLOSURE OF PERSONAL INFORMATION

Renaissance understands the importance of your personal information. We collect data on our site visitors and store them for our own use. We do not sell, lease or market this information to third parties, except in the manner described below, and never share your information without your consent.

Our business partners: Renaissance may partner with certain companies at different times to provide expanded services to our site visitors. As part of these relationships, Renaissance may share with these companies the use of certain interactive website functions. Information provided by visitors using such interactive functions is accessible to Renaissance and its partners.

Representatives: Renaissance may engage other companies and individuals to perform certain functions on its behalf. For example, such services could include e-mail services or the operation of special promotions. These parties only have access to the personal information required for completing this work and are not allowed to use or store the information for any other purpose. Subscribers or visitors to the site will never receive electronic communications from representatives working for us.

Transfer of business assets: if Renaissance ever sells or transfers a specific portion of its business assets, consumers’ information could form a part of the assets transferred as part of the transaction. If the near totality of Renaissance’s assets is acquired, consumer information may be transferred as part of the transaction.

Compliance with the law/security: Renaissance may disclose certain personal information based on the good faith understanding that the disclosure is required in order to comply with the law or protect users of our website, or the site itself, or the public.

With permission: subject to the terms of this privacy policy, you will be informed when any of your personally identifiable information may be disclosed to a third party, and you will have the opportunity to veto such disclosure.

POLICIES PERTAINING TO CHILDREN

Children under 13 years of age are welcome to visit the Renaissance site. However, we request that such individuals obtain the consent of a parent or legal guardian before registering on our website.

COOKIES

Renaissance may use a technology called "cookies". Cookies are small files placed on your computer, allowing Renaissance to customize your site visit. Thanks to cookies, you can avoid having to enter information such as a user name or password multiple times during a visit. Cookies also allow Renaissance to deliver targeted information based on your navigation history on the company’s website. The "help" section found on the toolbar of most browsers can instruct you on how to accept or reject individual cookies, have your browser alert you to the installation of new cookies, or turn off cookies entirely. Because the Renaissance website has been designed to work with cookies, if you do not accept them certain site features may not work properly and you may have to enter user names and passwords more often.

OUTSIDE LINKS

Renaissance website contains links to other sites. Renaissance is not responsible for the privacy policies or content of such sites. To protect your personal information, Renaissance recommends that you read the privacy policy of every site you visit after clicking a link on Renaissance site.

PASSWORDS

Only the unique password associated with the personal data file created when you register on the Renaissance website can open this file. To protect the confidentiality of the data, do not reveal your password to anyone.

OPT-OUT PROCEDURE

You can always decide to stop receiving communications from Renaissance. Our site allows users to choose to stop receiving communications at the step where personal information is requested, or by another method that will be specified.

CORRECTING, UPDATING OR DELETING INFORMATION

Renaissance respects every individual’s right to privacy. Therefore, you may review the personal information that you give us. You may also update, modify or delete this information at any time, as follows:

Access your personal information using the Renaissance personal information application/modification tool, and change the information.

Send updated personal information by e-mail to information@renaissancequebec.ca. Visit Renaissance website (renaissancequebec.ca) and use the Contact Form. You can also call us at 514-276-3626.

EXCEPTIONS

In addition, Renaissance may disclose a client’s personal information to the following organizations and persons:
 
  • law enforcement and emergency services, or if legally required by a court order; 
  • a third party working on developing, improving, marketing or delivering Renaissance products or services; 
  • one or more third parties, upon client consent, when required by law.

NOTICE OF CHANGES

This privacy policy is subject to change at any time, in order to reflect the addition of website features and/or changes in the standards governing the handling of personal information online. In order for you to remain informed about the use of your personal information, our privacy policy will always be available on our website. If we make major changes to the way in which we use your personal information, we will inform you by posting a prominently placed notice on our site.

CONTACT US

If you have questions about this privacy policy or this site’s privacy practices, e-mail us at: information@renaissancequebec.ca

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